SUPPORT COORDINATION
WHAT IS
SUPPORT COORDINATION?
Support Coordination is a capacity-building support funded by the NDIS. It’s designed to help you understand and implement your NDIS plan, ensuring you get the most out of your funded supports.
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Your Support Coordinator works with you to:
Connect with mainstream and community supports (both formal and informal)
Navigate the NDIS system with confidence
Build your capacity to manage your own supports over time
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Support Coordination is listed under the Capacity Building category in the NDIS Price Guide. Funding for this service depends on your individual goals, needs, and plan objectives.
TYPES OF COORDINATION
There are three levels of Support Coordination, based on the level of support you need:
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Level 1 – Support Connection
This is the entry-level support. It helps you:
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Understand your NDIS plan
Find and connect with service providers
Navigate the system and build confidence
It’s ideal if you need some guidance but are mostly independent in managing your supports.
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Level 2 – Support Coordination
This is a more involved service for people who need ongoing help managing and coordinating their supports.
Your Support Coordinator will:
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Help you create a plan to reach your goals
Find suitable services and providers
Coordinate your supports and check in regularly
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Level 3 – Specialist Support Coordination
This is for people with complex needs who may face barriers accessing services.
Specialist Support Coordinators bring specific expertise, such as in mental health or housing. They work closely with you and other services to manage complex challenges and ensure you receive the right support.
OUR SUPPORT COORDINATION APPROACH
At ROS, we’re all about choice, control, and a person-centered approach.
We understand that one service doesn’t fit all, everyone’s needs, goals, and preferences are different. Our role is to give you options, support your choices, and help you make informed decisions about your care.
WE LISTEN
your voice comes first.
WE EXPLAIN YOUR OPTIONS
you'll feel confident and in control.
WE ADAPT TO YOUR NEEDS
as they change over time
HOW WE DELIVER SUPPORT
Telehealth (Zoom, Skype, etc.)
Great for remote or regional participants, or anyone who prefers online sessions.
Mobile/In-Home Support
We come to you, whether at home or in the community — in line with NDIS guidelines.
In-Clinic Appointments
Face-to-face sessions in a calm, professional setting.
