About ROS - Recovery Oriented Services

ROS ( Recovery Oriented Services) is a fully independent WA-owned company offering leading NDIS support coordination, recovery coaching and services around Perth metropolitan and regional areas.

 

Why choose ROS?

 

Firstly, our values are different. The entire organization is run from the person-centered approach to find a holistic balanced life for our clients. We want to help you the way you want to be helped to achieve your dreams and goals. Its not about ticking boxes for us. Its about making progress along your journey. We want you not to see it written in paper but to feel it in your core. 

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What person Centered?

ROS recovery uses the person-centred approach.  This originated in the work of American psychologist Carl Rogers. He believed that every person is unique and, therefore, everyone’s view of his or her own world, and their ability to manage it, should be trusted. Rogers was a proponent of self-actualization, or the idea that each of us has the power to find the best solutions for ourselves and the ability to make appropriate changes in our lives. Essentially Person-centred therapy is a type of non-directive therapy that is empathetically driven toward providing a person with a safe space to talk and self-actualize positive changes in their life. 

 

What Techniques Are Involved in Person-Centered Therapy?

There are three main techniques used in person-centred therapy. Each technique is designed to help a person become more self-aware of their own behaviours in a safe space. When this happens, they are then able to make the necessary changes needed to recover.

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Genuineness and Congruence

The genuineness and congruence technique involves the therapist being genuine and harmonious toward their clients. The therapist is open and honest about their thoughts and feelings and, by doing so, teaches their clients the ability to do the same.

This technique also teaches the client self-awareness and knowing how thoughts and feelings affect a person’s experiences.

Clients feel safer when their therapist acts in this way, which in turn builds a trusting relationship between both client and therapist. Trust in the relationship allows clients to be more comfortable opening up genuinely.

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Unconditional Positive Regard

Unconditional positive regard is total acceptance. This means that the therapist will always completely accept and support their client when participating in client-centred therapy.

The therapist takes all their client's feelings and emotions seriously and validates what they are feeling. They also offer reassurance through active listening and positive body language.

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How Does Unconditional Positive Regard Help?

When your therapist practices unconditional positive regard, you are likely to feel safe opening up fully, without fearing how they will respond. When your experiences and emotions are validated, you are more likely to feel comfortable making positive changes in your life.

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Empathetic Understanding

Empathy is the true understanding and sharing of feelings between two people.

In person-centred therapy, the therapist uses empathetic understanding to get to know who you are, the way your experiences shape your life, and your point of view of the world, yourself, and the people in your life.

The main goal of empathetic understanding is to ensure that the client feels completely understood in everything they say. This is done in a way that allows clients to gain insights into themselves that they may not have had before beginning therapy.

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What Are the Benefits of Person-Centered Therapy?

There are many benefits associated with person-centred therapy including:

• Improved self-awareness

• Improved self-concept (the way you see yourself)

• Greater trust in oneself and one’s own abilities

• Healthier relationships with others based on an improved view and understanding of oneself

• Healthier communication skills

• Improved ability to express opinions and feelings

• Ability to let go of past hurt or mistakes

• Ability to strive for healthy changes that make one's life better

 

Skill Development & Coping Strategies 

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Many providers talk about coping strategies. Developing healthy ways to deal with stress, anxiety, pain, depression, and difficult circumstances is a key component of evidence-based practices for mental health.

While talking about our problems can be useful, it is generally believed by professionals that clients must learn tangible strategies to respond to their thoughts and emotions. 

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Some helpful methods that are well documented and known are Cognitive Behavioural Therapy, CBT and Dialectical Behaviour Therapy DBT. These methods are used to effectively teach coping strategies that are individualised to the client's needs.

We consider our work evidence-based, and as recovery coaches, we strive to use tools like the wheel of life, the Coping Wheel and classic measures of anxiety and depression-like the Depression Anxiety Stress Scales (DASS), to keep track of your progress so that both you and your supporting therapist can use and understand. That said YOU drive the tools used and want to try something new, outside the box or alternative. We are happy to support you and find a way to help you implement change on your terms.

 

Evidence-based measurement of outcomes

We use evidence-based practice, focusing on trialled and tested methods of both recovery and measurement of your personal outcomes and goals.

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What is the Outcomes Star™?

 

The Outcomes Star is:

• A family of evidence-based tools for measuring and supporting change when working with people.

• A unique and innovative way for frontline services to demonstrate their impact whilst improving their keywork.

• Tailored to specific sectors, with over 25 versions developed in collaboration with service users, service providers and commissioners

• Widely used in the UK by national and local charities, Local Authorities, the NHS, Police, schools, housing associations, care and support services, and growing internationally across Europe, Asia, Australasia and the USA.

• Available under licence and with training for all members of staff using the Star

The Star is underpinned by three values – empowerment, collaboration and integration – which sets it apart from traditional approaches.

The values that inform the Outcomes Stars are similar to those of person-centred, strengths-based and co-production approaches:

• The Star places importance on the service user’s perspective and priorities, as in a person-centred approach

• The holistic assessment offered by the Star focuses on aspects of life that are going well in addition to areas of difficulty, as in a strengths-based approach.

• As in co-production, the service user is seen as an active agent in their own life and a valuable source of expertise and knowledge rather than a passive sufferer of an affliction that the professional, with their expertise and knowledge, will cure.

As a result, implementing the Outcomes Star can effectively put these approaches and values into practice in a service.

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Outcome Star Fact Sheets

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Outcome Star Research

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References 

1. Erekson DM, Lambert MJ. Client-centered therapy. In: Cautin RL, Lilienfeld SO, eds. The Encyclopedia of Clinical Psychology. John Wiley & Sons, Inc.; 2015:1-5. doi:10.1002/9781118625392.wbecp073

2. Farber BA, Suzuki JY, Lynch DA. Positive regard and psychotherapy outcome: A meta-analytic review. Psychotherapy. 2018;55(4):411-423. doi:10.1037/pst0000171

3. Moon K.A. Rice B. The nondirective attitude in client-centered practice: A few questions. Person-Centered & Experiential Psychotherapies. 2012;11(4):289-303. doi:10.1080/14779757.2012.740322

4. Kolden GG, Wang CC, Austin SB, Chang Y, Klein MH. Congruence/genuineness: A meta-analysis. Psychotherapy. 2018;55(4):424-433. doi:10.1037/pst0000162

5. Elliott R, Bohart AC, Watson JC, Murphy D. Therapist empathy and client outcome: An updated meta-analysis. Psychotherapy. 2018;55(4):399-410. doi:10.1037/pst0000175

6. Raskin, Nathaniel J., Rogers, Carl R., and Witty, Marjorie C. (2008). Client-Centered Therapy. In Raymond J. Corsini and Danny Wedding (Eds.), Current Psychotherapies (pp. 141–186). Belmont, CA: Thomson Higher Education.

7. Rogers, Carl R. (1957). The Necessary and Sufficient Conditions of Therapeutic Personality Change. Journal of Consulting Psychology, 21. Retrieved from http://www.shoreline.edu/dchris/psych236/Documents/Rogers.pdf

8. Rogers, Carl R. (1980). Way of Being. Boston: Houghton Mifflin.

9. Burgess, P., Pirkis, J., Coombs, T., & Rosen, A. (2011). Assessing the value of existing recovery measures for routine use in Australian mental health services. Australian and New Zealand Journal of Psychiatry, 45(4), 267-280.

10. Dickens, G., Weleminsky, J., Onifade, Y., & Sugarman, P. (2012). Recovery Star: validating user recovery. The Psychiatrist, 36(2), 45-50.

11. Esan, F., Case, K., Louis, J., Kirby, J., Cheshire, L., Keefe, J., & Petty, M. (2012). Implementing a patient centred recovery approach in a secure learning disabilities service. Journal of Learning Disabilities and Offending Behaviour, 3(1), 24-35.

12. Griffiths, C. A., Heinkel, S., & Dock, B. (2015). Enhancing recovery: transition intervention service for return to the community following exit from an alternative to psychiatric inpatient admission–a residential recovery house. The Journal of Mental Health Training, Education and Practice, 10(1), 39-50.

13. Killaspy, H., White, S., Taylor, T. L., & King, M. (2012). Psychometric properties of the Mental Health Recovery Star. The British Journal of Psychiatry, 201(1), 65-70.